Have an idea to make Exact even better? Well, we’re all ears. Because user feedback plays a vital role in helping us to evolve and enhance our products and services. In fact, we’ve even set up a dedicated program to bring it all together. We call it Co-create.
Tell us what you think
Co-create is far more than your average customer satisfaction survey. Designed specifically to listen to and gather your thoughts and feedback, it puts you at the heart of the process of improvement. After all, who better to help us shape the future of your business software… than you?
We really do listen
And it’s not just talk: Co-create has already led to a number of enhancements. Take sales orders for example. It was already possible to take a number of sales orders from the same customer, then merge them into a single delivery. Thanks to Co-create, you can now do the same for multiple customers. Or take the general ledger transactions report. Export it into Excel and the transactions columns are now displayed on one line after users told us that’s what they wanted to see.
Get ready for the next round
Those are just a couple of examples of the ways in which customer feedback has directly led to improvements being made. And with the next round of Co-create taking place this month, why not get involved and let us know what you think?
How to get involved
If you are an Exact user, you have received an email with an invitation to participate. The closing date of this round of feedback collection is September 28th. Go to our Co-create page to find out more about the program and the recent improvements we’ve made based on your suggestions.